Follow the steps below if the Iridium 9505A is displaying Check SIM or Insert SIM error.
Step 1: Remove SIM card
- Rotate the antenna on the phone away from the battery cover
- Remove the battery cover by pressing down on the release clip located below the antenna socket and pulling the cover
- Remove the battery by pressing down on the release clip located at the top of the battery
- Unlock the SIM card door by sliding it to the left
- Note the position of cut corner on the SIM card
- Lift up the SIM card door
- Remove SIM card
- Obtain a soft cloth or contact cleaner
- Wipe gold prongs on both SIM card and phone
Step 2: Insert SIM card
- Insert SIM card into SIM card door
- Ensure the cut corner of the SIM card lines up with the cut corner on the phone
- Close SIM card door
- Slide the SIM card door to the right to lock it in to place
- Insert the battery and press firmly to lock it into place. Make sure the arrows on the battery are aligned with the arrows in the battery compartment
- Insert the battery door and press firmly to lock it into place
- Press and hold power button
- The phone will power on and begin to search for the Iridium network