Follow the steps below if you the GeoPro Messenger does not power on.

Note: The GPM1000 is capable of swapping batteries by removing the battery cover and replacing it with another GPM1000 authorized battery.

Solution 1: Attempt to power ON the device

1. Hold the device in its native position
2. Press in and hold the joystick for approximately 3 seconds
3. The display will illuminate if the device successfully powers on
4. If the display does not illuminate please proceed to the next solution

Solution 2: Removing and reinserting the battery

1. Turn the device to its back-side
2. Remove the two D-Ring screws securing the battery cover
3. Remove battery cover
4. Remove and unplug the battery
5. Plug in and reseat the battery
6. Reseat the battery cover and secure the two D-Ring screws
7. Turn the device to its front-side
8. Press in and hold the joystick for approximately 3 seconds
9. If the display does not illuminate please proceed to the next solution 

Solution 3:  Supplying power to the device

1. Hold the device in its native position
2. Fold open the USB cover on the side of the device
3. Supply power via USB from either the AC charger, cigarette lighter adapter, or PCs USB port
4. Confirm the charging indicator appears in the top right corner of the display and the power LED is flashing.  The battery may require a full charge.
5. If the charging indictor is not displayed and the power LED is not flashing you may attempt to replace the battery by following the instructions in Solution 2 followed by Solution 1 & 3
6. If replacing the battery does not resolve the issue please contact GeoPro Technical Support to make arrangements for an RMA.