The below instructions can be used to reset your Iridium GO! Mail and Web password (the @myiridium.net email address):
1. Go to https://www.iridium.com/mailandweb/password-retrieval/
2. Enter your Iridium GO! Mail and Web email address.
3. Click on "Submit"
4. A password reset link will be sent to the backup email address that you specified when creating your Iridium GO! Mail and Web account.