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Unable to charge battery on NAL Shout Nano

David Jones
2014-05-14
in Troubleshooting

Follow the steps below if you are unable to charge the battery on the NAL SHOUT Nano.

Note: The NAL SHOUT Nano comes bundled with and uses an AC charger to charge its battery though the USB port on the device.  The optional cigarette lighter adapter or a USB cable connected to a PC can also be used to charge the battery on the device.

Solution: Charging the battery

  1. Hold the device in its native position
  2. Remove the USB cover on the side of the device
  3. Supply power via USB from either the AC charger, cigarette lighter adapter, or PCs USB port
  4. Confirm the charging indicator appears in the top right corner of the display, and the charging indicator is flashing from left to right.  The battery may require a full charge.
  5. If the charging indictor is not displayed and the power LED is not illuminated, please ensure you are using a working power source.
  6. If the charging indictor is still not displayed and the power LED is not illuminated, please contact GeoPro Technical Support to make arrangements for an RMA.

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