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  • Unable to Place Calls Using Iridium GO! For Apple iOS
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Unable to Place Calls Using Iridium GO! For Apple iOS

David Jones
2017-10-03
in Troubleshooting

Solution 1: Calling a North American number

1. Deploy the antenna to power on the Iridium GO!

2. The Iridium GO! will display bars of signal strength

3. The Iridium GO! will then display Searching followed by Iridium once the device has registered

4. Connect to the Iridium GO! wifi hotspot

5. Launch the Iridium GO! application

6. Login using the desired profile (Guest is default)

7. Select the Call icon

8. Press and hold the 0 key until the + appears

9. Dial the country code, area code and phone number 

  • Example: + (country code)(area code/city code)(phone number)
  • Example: + 1 416 253 6008

 

Solution 2: Disable Captain/Crew calling

1. Open the Iridium GO! app

2  Tap on the "Settings" icon

3. Tap on "Captain/Crew calling"

4. Set the "Enabled" slider to the off position

5. Tap the "Save" button

6. Repeat solution 1 to place a call

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