Follow the steps below if you are unable to power on the NAL SHOUT Nano.
Note: The NAL SHOUT Nano device does not use field replaceable batteries and is not capable of swapping batteries on the fly.
Solution 1: Attempt to power ON the device
- Hold the device in its native position
- Press and hold the Power button for approximately 3 seconds
- The display will illuminate if the device successfully powers on
- If the display does not illuminate please proceed to the next solution
Solution 2: Supplying power to the device
- Hold the device in its native position
- Remove the USB cover on the side of the device
- Supply power via USB from either the AC charger, cigarette lighter adapter, or PCs USB port
- Confirm the charging indicator appears in the top right corner of the display, and the charging indicator is flashing from left to right. The battery may require a full charge.
- If the charging indictor is not displayed and the power LED is not illuminated, please ensure you are using a working power source.
- If the charging indictor is still not displayed and the power LED is not illuminated, please contact GeoPro Technical Support to make arrangements for an RMA.